Largest Independent Benchmarking Survey for Operational Excellence in Pharmaceutical Manufacturing


Jan 19, 2012

The Institute of Technology Management and the Transfer Center for Technology Management at the University of St.Gallen, Switzerland have been conducting their international benchmarking study about Operational Excellence now for seven years.

This Benchmarking currently undergoes a major re-launch.  The questionnaire and corresponding personalized analysis have been improved in cooperation with leading pharmaceutical companies under supervision of Professor Dr. Thomas Friedli. Since 2004 the benchmarking has been continuously adapted to the changing environment and needs of the participating pharmaceutical companies.

The result speaks for itself: Meanwhile 181 pharmaceutical manufacturing sites of more than 80 different companies are included in the database.  Thebenchmarking provides a detailed analysis for participating companies how they perform compared to competitors and how they should position their site to ensure its future. A personal report (including 50 operational KPIs) provides a means to derive the right improvement priorities for future competitiveness.

The benchmarking project follows the “International Benchmarking Code of Conduct” which ensures ethical activities of all involved parties and strict confidentiality of data. If your company or site wantsto join 2012, please do not hesitate to contact us.

For further information please visit or contact

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