In the following audio interviews, coauthors of the extensive Pharmaceutical Industry Benchmarking project, Professor Jeffrey Macher of Georgetown and Professor Jackson Nickerson of Washington University discuss the project and where it may lead.
- Part 1: Looks at the project, challenges, and some conclusions regarding employee empowerment, PAT and operational excellence. Click the Download Now button below to download Part 1.
- Part 2: Examines extent and use of IT and emphasizes the lack of cause and effect analysis so far. Click here to download Part 2.