Three Keys to Productivity Improvement

This chapter from Pankaj Mohan's recent book, "Pharmaceutical Operations Management: Manufacturing for Competitive Advantage," discusses productivity improvement, as well as how to achieve results based on an overarching philosophy and three basic elements: knowledge, leadership and "silo-less synergy." Mohan co-authored the book with Gary A. Montague and Jarka Glassey, professors at the University of Newcastle, England.