Meaningful Metrics: A CMO Perspective

Overview:

Metrics are an objective measure of the quality of a product or process, the quality of a site and the effectiveness of systems associated with the manufacture of products, including the pharmaceutical quality systems.

With clear, specific targets, metrics drive improvement, identify potential issues for early remediation and are effective motivators.

This white paper discusses the roles of sponsors and their contract manufacturing organization (CMO) partners regarding metrics, what metrics to measure, how to manage data, effective communications and ownership, and ways to improve metrics.

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