ERP and Lessons to Be Learned

Overview:

In the late 1990s, the drug distribution firm FoxMeyer sued its ERP vendor and implementation specialist, Arthur Andersen, claiming that its ERP installation had driven it into bankruptcy. In this discussion at the University of Singapore, experts dissect the case and lessons that drug companies can learn from it when installing ERP systems.

Author: A. Agarwal, H.T. Le and N. Kumar

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