Focus on Pharma Episode 12: Thomas Friedli on Pharma's Op Ex Role Models and Challenges

Discussing benchmarking research and the new book he coauthored with NIPTE director Prabir Basu, University of St Gallen Professor Thomas Friedli discusses pharma's Op Ex role models, and Op Ex's move from Big Pharma to smaller companies and contract manufacturers. Cost-cutting is forcing upper management to pay more attention to the manufacturing function, he says.