Don't wait for top management support -- improve quality from the inside out by applying Six Sigma in your everyday work. The first step in achieving this goal is to begin thinking about managing quality from a more personal perspective.
The pharmaceutical industry needs clarity on Six Sigma and Quality concepts. It also needs its own version of the Baldrige award, recognizing the manufacturing effort and commitment to continuous quality improvement.
RFID offers significant savings, but connections between drug manufacturers and their business partners need to be ironed out. The Jump Start pilot is starting to sort out and define the challenges ahead.