Shingo Achievement Report Criteria

The Shingo Prize model evaluates 11 critical operational qualities, grouped into the following categories:

I. Leadership Culture and Infrastructure  150 points Total
 a. Leadership 75 points
 b. Empowerment 75 points

II. Manufacturing Strategies and
System Integration
 a. Manufacturing Vision and Strategy 50 points
 b. Product and Market Service Innovation 50 points
 c. Partnering with Suppliers and Customers; Environmental Practices   100 points
 d. World Class Manufacturing Operations and Processes   250 points
 e. Nonmanufacturing Support Functions 100 points

III. Quality, Cost and Delivery 225 points

IV. Customer Satisfaction and Profitability 75 points

Each section requires evidence of programs advancing that concept at the facility. “Management” for example, requires description of knowledge management systems and business results; allocation of resources for deploying mission, vision, values and strategy; communication and measurement of quality, cost and delivery standards; and philosophy encouraging and recognizing innovation and entrepreneurship.

Manufacturing documentation includes time-based, “just-in-time” manufacturing; value stream mapping; 5S; standardized work; use of productive, preventive or predictive maintenance; quick changeover or setup reductions (Single Minute Exchange of Die); visual workplace; cellular manufacturing; Six Sigma; Statistical Process Control; Theory of Constraints and other methods.

Did that scare you off? If not, there’s still time to send an “intent to apply” to the Shingo Prize organization. The deadline for 2008 is June 1. For more information, see www.shingoprize.org.